Established in 1868, Frost Bank has evolved from its origins in a small mercantile store to become a fundamental part of the Texas financial landscape. With over 150 branches across the state, Frost is an institution that embodies the essence of Texas values. It’s a place where people matter above all else. 

From banking and investments to insurance and wealth management, many Texans look to Frost to help them grow financially. Dedicated to making lives better, Frost continues to expand its footprint to bring more services and locations to new corners of Texas. 

For those who don’t know Frost yet, here’s a glimpse of what you can expect:

Texas Roots, Exceptional Results: Frost is one of the 50 largest U.S. banks, yet it continues to stand out through its unwavering dedication to local Texas communities. Over the years, the bank has expanded and evolved, providing new offerings while maintaining the same personalization and understanding of individuals’ unique needs. For 15 years in a row, Frost has received the J.D. Power Award for “Highest Customer Satisfaction with Consumer Banking in Texas.” 

Financial Belonging: Financial belonging is at the core of Frost's mission. The bank is dedicated to breaking down barriers that hinder individuals from establishing meaningful relationships with their financial institutions. Through research, Frost found that trust, knowledge, access, and a hybrid banking experience are all key elements of a successful banking relationship. Frost prioritizes these four areas, while also bridging innovation and technology with a human-first approach to create an environment where everyone feels connected and significant.  

Cultural Integrity and Genuine Care: The people who work at Frost uphold an unparalleled level of care, and they embody Frost’s values in everything they do. Frost employees have cultivated a longstanding culture of integrity, accountability and respect. They’re deeply invested in the communities they serve, reflecting a genuine dedication to making every experience outstanding and providing a financial partner customers can always count on. 

Community Commitment Beyond Banking: Frost's impact extends beyond traditional banking services by playing a pivotal role in bettering Texas communities and creating opportunities for them to come together. This is done by having bankers who are deeply rooted in their communities like Brad Clark, a Private Banker at the Lakewood Financial Center. He has established relationships in the community through his community outreach. Brad understands that to be the best steward and neighbor, he must first be involved in the community, cultivate relationships, and build trust. Each year, Brad and his team host seasonal events at the financial center benefiting the community. From holding a sweet treat event each summer where community members can stop by for a sweet treat on Frost to hosting an evening in December for families to visit Frost and take photos with Santa, Brad and his team are connected and dedicated to the community they serve. Brad has developed long lasting relationships with Lakewood residents and continually strives to make Frost the best corporate neighbor they can be.

Frost’s dedication to cultivating meaningful relationships has given them top honors in national customer service rankings and one of the highest customer retention rates in the nation. The feeling of belonging you experience when talking with a Frost employee is exactly what you unexpected. It is with bankers like Brad Clark leading the way that Frost can expand their services across the state while maintaining their personable approach to banking.

***SIDE BAR***

Brad Clark was born and raised in Dallas and currently resides in Lake Highlands with his wife and two sons. Brad has a heart for serving the residents of Lakewood and enjoys the tight-knit and supportive community it fosters. Outside of work, Brad can be found on the green playing golf or spending time with his family.

Frost believes in a culture of integrity, caring and excellence. Brad represents this unique culture through his heart for service and his everyday interactions with his customers. He works to give back to his community through his on-going service efforts. Throughout the year, Brad partners with local organizations to sponsor and host community events while also serving as a member of the board for CCDC Pre-school in Lake Highlands. It's having neighbors like Brad, who exemplify Frost's values that make Lakewood a special place to call home.