As her team grew, so did the demand for services, leading to the purchase of a second location in Fayetteville. What was once a church thrift shop was transformed into a warm, inviting sanctuary for clients seeking support. Both locations reflect Dr. Carman’s commitment to making mental health care accessible and comfortable. With cozy furnishings and a welcoming atmosphere, the spaces feel more like a trusted friend’s home than a clinical office. This intentional design allows clients to relax, connect, and focus on the work that helps them thrive.

Today, CNY Mental Health Counseling is a team of 15 skilled professionals providing a range of services to clients aged 3 to 97. From addressing anxiety and depression to navigating life transitions and fostering personal growth, the team offers personalized, compassionate care tailored to each individual’s needs. Innovative approaches, such as neurofeedback, complement traditional counseling, empowering clients to build emotional resilience and self-regulation.

Dr. Carman’s dedication to the community extends beyond her practice’s walls. Relationships built through collaboration and service evolved into formal partnerships with organizations such as the Fayetteville-Manlius School District, David’s Refuge, Upstate University Hospital, Brookdale Manlius, and Hueber Breuer Construction. These partnerships allow CNY Mental Health Counseling to provide multifaceted mental health services to students, families, educators, and employees, creating a ripple effect of well-being throughout the region.

The natural evolution of Dr. Carman’s work also led to the launch of Dr. Melissa Carman Coaching, a practice dedicated to helping leaders, executives, and high-achieving individuals navigate their personal and professional lives with clarity and purpose. Clients often describe her as a “two-for-one,” blending the depth of therapy with the forward-focus of coaching. While distinct from therapy, Dr. Carman’s coaching draws on her expertise in helping clients uncover blind spots, resolve relational challenges, and align their actions with their values.

Her coaching philosophy centers on three areas: Relationship Coaching, Performance & Growth Coaching, and Personal Mastery. Whether guiding a CEO through strategic decision-making or helping a leader foster balance in their personal life, Dr. Carman’s work empowers clients to lead with authenticity, resilience, and intention. By helping leaders prioritize their mental wellness, she enables them to create positive change not just within their organizations but also in the broader community. The impact is far-reaching, as healthier leaders foster healthier systems.

Dr. Carman is deeply grateful for the relationships and opportunities that have shaped her journey. She often reflects on the core values that guide her work: living in alignment with one’s principles, embracing opportunities for growth, and cultivating meaningful connections. “Our work will never be done when it comes to mental health and well-being,” she says, “but the more we work together, care for ourselves and each other, and create systemic change, the better off we will all be.”

Whether through counseling or coaching, Dr. Carman and her team are committed to empowering individuals and building a stronger, healthier Central New York. For those seeking support, CNY Mental Health Counseling and Dr. Melissa Carman Coaching offer trusted resources to help clients achieve balance, purpose, and connection.