Richards & Swift Roofing
Quality Without Compromise!
Greetings, Quarton Lake friends! We’re Jim and Lisa Swift of Richards & Swift Roofing. We’re based out of Troy and we do lots of jobs in southeast Oakland County, where we both have roots. I, Lisa, spent most of my life in Troy, graduating from Troy High. I am our company’s business manager and love working alongside my husband, Jim. Speaking of him, Jim was born and raised in Royal Oak and graduated from Dondero High. Jim oversees the operations of our company, which he loves. He is a hands-on gentleman and enjoys getting to help people with their roofing needs. Jim and I have had the privilege of raising three boys in our Royal Oak home for nearly 29 years, homeschooling them all the way through to graduation. Now that they are grown, we enjoy watching Andrew, Alex, and Brendan become successful members of society. Then there is Mac, our sweet 13-year-old Cockapoo, who rounds out our tight-knit family. He enjoys going to work with Jim, often overseeing the work at job sites. Two years ago this December, we moved out of the city to Ortonville for the peace and quiet of country living. Our only regret when we moved was leaving our wonderful Royal Oak neighbors who became family over the years.
Among the many things we are grateful for, our Christian faith is the greatest of them. For eighteen years we regularly attended Woodside Bible Church in Warren while helping to serve our fellow congregants and the surrounding community. Since our move we have been attending Oakwood Community Church in Ortonville and love the people and community there. In our spare time Jim enjoys fishing and golfing with his buddies and I enjoy taking photographs of nature and lunch dates with girlfriends. But our favorite thing is spending time with each other. Whether we are taking a walk, a quiet drive, or traveling to all sorts of new places, we both honestly enjoy each other’s company and always look forward to the time we have together.
Charities and community projects to which we contribute to include Grace Centers of Hope in Pontiac [gracecentersofhope.org], the Tunnel to Towers Foundation (t2t.org), Birmingham Community Education, and the Troy Athens High School Band along with their annual charity fundraiser. It has been and will always be our desire to give back. God has truly blessed us, and we love to share His blessings with our family, friends, and the communities we serve.
As sponsors, we’ve been included on the Stroll Quarton Lake mailing list, and we love the family-friendly vibe of the magazine. The recent cover featuring Evelyn Talbot swimming near a waterfall in a Costa Rican rain forest was especially great. We see much of the Oakland County suburbs as great places to raise a family, especially Birmingham and Royal Oak, and we value this opportunity to present our company’s capabilities to the Quarton Lake community.
Jim and I started our company in April of 2021 after the passing of Dale Richards, his previous employer, that January. Jim was with Richards Roofing for 25 years. He learned everything there is to know about roofing and the roofing business from Dale. So, when Dale’s family approached Jim and I, offering to sell us Richards Roofing’s phone number because they were shutting the company down, we jumped at the opportunity to continue Dale’s legacy. There were many versions of company names that were discussed but, in the end, it was our hearts’ desire to honor the Richards name in return for all Dale taught Jim and we’ve been doing business as Richards & Swift Roofing ever since.
One thing we’ve both always done is to take great pride in the relationships we build with people, including with our customers. Many become friends and many become repeat customers years later. The roofing business, like various building trades, relies heavily upon referrals and each referral is a pleasant reminder that we’ve done the job right and met our goal of 100% satisfaction for our customers. Assisting others in maintaining through our hard work the life of their home’s most important investment, their roofs, is its own reward and we find joy in knowing our customers frequently recommend our services.
Here are a few recent comments our customers have shared and acknowledgements from local consumer advocates we’ve received:
“Reasonable price, outstanding communication throughout, professional and expert installation, including exceptional attention to detail.” (Paul & Debbie W.)
“I worked with Alex who was very friendly and respectful. He was also honest and made sure that every aspect of the contract was respected.” (Samson A.)
“Jim Swift is as authentic, caring, kind and humble as they come. When he came by our home, he interacted with our kids asking about school and sports. His crew was the BEST hands down - finished our new roof installation in one day! Jim even took care to purchase pet safe salt for the deck.” (Annie B. & Julieanna S.)
We are ANGI Approved [angi.com] and received their 2023 “Super Service Award”. We are also a Better Business Bureau A+ Company [bbb.org], and we received the “Best of the Best Award” for 2023 from The Oakland Press [mi.medianewsgroup.com/theoaklandpress/bestofthebest/winners.asp]. And on top of all that, we are “Google Approved”!
Jim and I know we are not the only roofing company in Oakland County, but we are happy to know many customers consider us one of the best. The biggest thing that helps us stand above the rest is the ability of our teams to frequently complete a job in one day, weather permitting, without sacrificing the quality of the workmanship. In fact, we often hear how much attention to detail our teams show when installing new roofs. Another way we stand above the rest: our teams treat our customers’ homes with the utmost respect, taking pains to protect their landscaping, siding and other decor, and cleaning up as if they were never there to begin with. Our company motto, “Quality Without Compromise”, means we will never risk the integrity of our name by compromising the quality of materials, workmanship, warranties, nor the care we have for people, just to save a buck or earn an extra dollar – the relationship with our customers is too priceless to cut corners.
Finally, when it comes to seeking out your own roofing experts, we recommend taking the time to get quotes from multiple companies, but keep in mind that the highest bid does not always equal the best quality materials or the best workmanship. Also, be sure to choose a roofer with solid local ties and years in the business. If a roofing company goes under, as they often do, the warranties applied to your roof do the same. Stick with a local company that has stood the test of time; a company with which you can maintain contact over the life of your roof. So, when you’re ready to make your move, give us a call at (248) 544-3908 or visit our website at richardsandswiftroofing.com to request a quote. We’d love to offer you our free, competitive estimate and be your roofing company for years to come!