Get to Know Keith Watts, Owner of Pedego Electric Bikes Gilbert
As the proud new owner of Pedego Electric Bikes in Gilbert, Keith Watts wants to make sure customers are enjoying themselves. Starting with an energetic greeting from Marley, the shop’s pup, to Keith's quick-witted and sarcastic nature, a visit to Pedego Gilbert is an experience. “I’ve started to build relationships with many of my customers, which isn’t anything I expected to happen, it makes all the hard work even more rewarding, and it feels good to make new friends along the way,” explains Watts.
With a long time interest in owning his own business and over two decades as a graphic designer and consultant, it was a perfect opportunity to buy the e-bike location, which allows him to combine his passion for exceptional customer service and mountain biking. “There are a lot of brands and styles of e-bikes out there, but Pedego has put a lot of time and effort into the quality and safety of their product which sets them apart from other brands. Our batteries are all UL tested and certified, which is a big deal,” he says.
Watts believes that the best way to choose an e-bike is to try it out for yourself. At the store, customers are encouraged to touch, feel, and ride every bike to find the one that is right for them. Pedego prides itself on offering a diverse range of e-bikes suitable for riders of all ages and preferences. From cruiser bikes to off-road beasts, trikes, and foldable options, they can cater to every rider's needs. The location's commitment to education and personalized service ensures that customers find their best fit. He explains, “We really do have a bike for just about anyone. They can all be ridden three different ways, normal pedaling, pedal assistance, and or just use the throttle which means no pedaling required. There is a perfect match for first-time riders or seasoned trail tamers.”
In addition to sales, they offer rentals and an in-house full service department that can work on just about anything. Pedego's five-year product warranty ensures customers receive top-notch support and care for their e-bikes. As the market for these bikes expands, Keith emphasizes the importance of quality and safety. While other brands may offer lower prices, Pedego prioritizes meticulous craftsmanship, top-notch components, and rigorous testing to guarantee a safe and exhilarating ride. “Our Pedego e-bikes aren't just built to last, they're built to make memories,” concludes Watts.
Through superior customer service, a focus on quality, and a commitment to building relationships, this Gilbert location is more than just a store – it's a destination for those seeking adventure, community, and the perfect ride.
Pedego Electric Bikes Gilbert
459 N. Gilbert Road, Unit 1, Gilbert, AZ 85234
480-597-9716
With a long time interest in owning his own business and over two decades as a graphic designer and consultant, it was a perfect opportunity to buy the e-bike location, which allows him to combine his passion for exceptional customer service and mountain biking. “There are a lot of brands and styles of e-bikes out there, but Pedego has put a lot of time and effort into the quality and safety of their product which sets them apart from other brands. Our batteries are all UL tested and certified, which is a big deal,” he says.
Watts believes that the best way to choose an e-bike is to try it out for yourself. At the store, customers are encouraged to touch, feel, and ride every bike to find the one that is right for them. Pedego prides itself on offering a diverse range of e-bikes suitable for riders of all ages and preferences. From cruiser bikes to off-road beasts, trikes, and foldable options, they can cater to every rider's needs. The location's commitment to education and personalized service ensures that customers find their best fit. He explains, “We really do have a bike for just about anyone. They can all be ridden three different ways, normal pedaling, pedal assistance, and or just use the throttle which means no pedaling required. There is a perfect match for first-time riders or seasoned trail tamers.”
In addition to sales, they offer rentals and an in-house full service department that can work on just about anything. Pedego's five-year product warranty ensures customers receive top-notch support and care for their e-bikes. As the market for these bikes expands, Keith emphasizes the importance of quality and safety. While other brands may offer lower prices, Pedego prioritizes meticulous craftsmanship, top-notch components, and rigorous testing to guarantee a safe and exhilarating ride. “Our Pedego e-bikes aren't just built to last, they're built to make memories,” concludes Watts.
Through superior customer service, a focus on quality, and a commitment to building relationships, this Gilbert location is more than just a store – it's a destination for those seeking adventure, community, and the perfect ride.
Pedego Electric Bikes Gilbert
459 N. Gilbert Road, Unit 1, Gilbert, AZ 85234
480-597-9716