Christian Brothers of Midlothian
Our Secret To Success Faith, Family, Community & Customer Service
The Brand
40 years ago, in a small neighborhood outside of Houston, Texas, Christian Brothers Automotive was born. Founded in 1982 by entrepreneur Mark Carr, the Christian Brothers Automotive concept came to life after a man from his Sunday school approached him with the idea of opening an automotive repair shop. Even though Mark lacked automotive experience, he viewed this interaction as an answered prayer and purchased the land for our very first shop shortly thereafter. From that humble beginning, Christian Brothers has grown into a nationwide network of 290 franchises, each dedicated to upholding the values of honesty, integrity, and transparency.
The Local Owners
Hampton and his wife Fran, residents of Bon Air, Virginia, and proud members of the Christian Brothers family share their journey with us. Having lived in the area for eight years with their two children, Hampton's roots trace back to Georgia, where he was born and raised. For Hampton, family is everything, and his commitment to the community is evident in his involvement with organizations like Young Life Chesterfield, where he helps young adults connect with the gospel.
Hampton's story meshes with that of Christian Brothers through his role in the business and his values. With a master’s in counseling, Fran brings a unique perspective to her work, recognizing the importance of fostering relationships not only with guests but also with team members. At Christian Brothers, the team isn't just a workforce; they're an extended family.
Fran, a partner in marriage and business, embodies the values of integrity and service that define the Christian Brothers' experience. Together with Hampton, she plays an integral role in the business, ensuring that every guest interaction is marked by genuine hospitality and attention to detail.
The spirit of Christian Brothers is centered around providing a family-friendly environment where both guests and team members feel valued and supported. This dedication to building relationships extends beyond the confines of the business premises, as Hampton, Fran, and their team actively engage with the community through events and outreach programs.
But what truly sets Christian Brothers apart is its approach to automotive service. Unlike traditional repair shops, Christian Brothers cater to all makes and models, offering a comprehensive range of services backed by a unique warranty: three years or 36,000 miles, whichever lasts longer. This commitment to quality and guest satisfaction is further enhanced by their seamless digital experience.
From the moment a guest reaches out for a repair or maintenance service, Christian Brothers ensures a user-friendly and interactive process. Repair updates are sent directly to the guest via a hyperlink, allowing them to review and approve the work before it commences. This transparent and informative approach fosters trust and empowers guests to make well-informed decisions about their vehicles. Our staff walks through the report and gives a detailed overview of each item so that the guest understands the nature of the repairs and the expected completion time.
At the heart of Christian Brothers' success is its unwavering dedication to building lifelong relationships with guests. Every interaction is an opportunity to exceed expectations and demonstrate the values that define the Christian Brothers' experience: honesty integrity, and transparency. Hampton and Fran epitomize this commitment, embodying the spirit of service and community that sets Christian Brothers apart.
As Hampton and Fran continue their journey, balancing their roles as business owners, parents, and community members, they remain steadfast in their commitment to the principles that guide Christian Brothers Automotive. Together, they represent the next chapter in the Christian Brothers' legacy, ensuring that the values of integrity and service endure for generations to come.
In an industry where trust is paramount, Christian Brothers of Midlothian stands tall. With its roots firmly planted in faith and community, Christian Brothers Automotive continues to redefine what it means to truly care for guests and build lasting relationships—one mile, one repair, and one lifetime guest at a time.