When disaster strikes, BAC Restoration steps in as a trusted partner for homeowners and businesses in the Fox Valley. Founded on the principle of restoring both buildings and communities, BAC offers a full range of services, including water mitigation, fire and smoke remediation, mold testing and removal, carpet and duct cleaning, and even event cleanup. With over two decades of experience, Executive Director Sarah Hamilton brings leadership and dedication to a team that prides itself on excellence and customer care.

Sarah, a South Elgin resident, graduated from Illinois State University in 2000 and has devoted her career to restoration. Alongside owner Ed French, she emphasizes a hands-on approach that sets BAC apart from other contractors and large franchises. "Each customer represents an opportunity for us to grow and gain local recognition," Sarah says. BAC’s controlled growth ensures their commitment to expertise and unparalleled service remains their top priority.

One of BAC’s unique strengths is its personalized, empathetic approach to restoration. They understand that the process can be overwhelming and offer guidance every step of the way. Whether it’s answering a simple question like, “Should I file a claim?” or navigating complex insurance processes, BAC supports clients with care and professionalism.

The team’s pride in their work resonates with clients. Local homeowner Nicki N. shares, “Sergio and Pete communicated well, checked for extensive damage, and ensured everything was restored to perfection. You would never know we had a water leak!” Other customers, like Mike H., praise BAC’s ability to make challenging situations seamless, highlighting their prompt service and dedication to cleanliness and respect.

Beyond their outstanding service, BAC Restoration is deeply rooted in the community. They actively donate to and volunteer with organizations like Habitat for Humanity and the Elgin Parks and Recreation Foundation. This connection to the community reflects their mission of rebuilding lives, not just properties.

Sarah advises homeowners and businesses to regularly review their insurance coverage to ensure preparedness before disaster strikes. BAC welcomes calls for guidance, no matter how small the concern. Their mantra, “We Got Your BACk,” is more than a slogan—it’s a promise to serve their neighbors with integrity and compassion.

When you need help restoring your property, remember, BAC Restoration is always here to help get you back on your feet. Trust the team that combines technical expertise with heartfelt care.

Check out BAC Restoration at bacrestoration.com or contact Sarah Hamilton, Executive Director, for expert assistance (sarah@BACRestoration.com).